Frequently Asked Questions

What does Jolies sell?

Jolies is an online beauty store offering skincare, haircare, body-care, makeup, and related beauty products.

Where is Jolies based?

Jolies is based in the United Arab Emirates. The UAE is our main selling market.

Do you have a physical shop?

No. Jolies operates online and does not have a physical retail shop.

Do you deliver outside the UAE?

Yes, international delivery is available to supported destinations. Availability, cost, and delivery options are shown during checkout or confirmed by customer support.

How can I confirm product details?

Please review the product page and the label on the item. Brands may update packaging or formulas. If you need confirmation before ordering, contact us.

What is your return policy?

Eligibility, conditions, and time limits are explained in our published Refund Policy. Please review it before requesting a return.

How can I contact Jolies?

Email jolies.ae@gmail.com or use the form on our Contact page.